Take this quick quiz to figure out what trial sets are best for you to start with!
Yes! We are very proud to say we have something for everyone. If you're not sure where to start, take this quick quiz to help point you in the right direction.
Yes! All of our products are safe for colour treated hair. It is normally harsh alcohols and sulphates that strip colour from your hair and our products are 100% free from these ingredients.
Currently our products are not 100% vegan certified, but are all naturally based. You can read more about our ingredients here.
Yes! We make all of our products in small batches ourselves and only test on our human employees :) We are working on getting officially certified by a cruelty free program.
We guarantee one year shelf life with all of our products. All of our products are naturally based and unfortunately will not last forever. With that being said, we make all of our products in small batches meaning it was most likely made a few weeks before you received it.
We now proudly offer refills pouches for some of our products! You can also recycle all of our bottles and jars.
Unfortunately our products are not made in a nut-free environment. Although the ingredient list of a particular product might not contain nuts, we are unable to guarantee our products are safe for someone with a nut allergy.
Read about the difference between our collections here.
If you're not sure what products are best for you, take this quick quiz to point you in the right direction.
We are unable to accept returns of any opened/used products. Please check out our Return Policy for more info.
Shipping Questions
We primarily ship to Canada and the United States, but we are actively growing our reach. We now also ship to the United Kingdom, Germany, Netherlands.
We use all major carriers, and local courier partners. We select the best option for your order each time.
We also offer customer pick-up at our warehouse located @ 380 Alliance Ave in Toronto.
Your order will take anywhere from 2-5 business days to be processed. Once it has been picked up by the shipping courier, shipping can take anywhere from 2-8 business days, but unfortunately that is out of our control. Once it's in the hands of the shipping courier we no longer have any insight into the delivery process.
First try contacting the shipping company directly with your issue/concerns as they will know more than us. If you still have no luck, we'd be more than happy to help - Please email us with details including your order number.
We don't have an affiliate program (right now), however please sign up for our rewards program where you can get $5 for every friend you refer. Start referring friends and family now and sign up.
More Info
If you don't see your question answered, feel free to email us your question anytime!
